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FAQ

Helpful answers to common questions.

  1. General

    1. Is macOS Ventura supported yet?
    2. Can I transfer my Cherry Audio licenses to another user?
    3. Current Cherry Audio Releases and Download Links
    4. See all 17 articles »
  2. Cherry Audio Store

    1. Does Cherry Audio offer educational discounts?
    2. Where can I download my Cherry Audio products?
    3. What is Cherry Audio's refund policy?
  3. Activating Products

    1. How do I install Cherry Audio preset packs?
    2. Why is my software still in demo mode after purchasing it?
    3. How do I get something I purchased from an authorized reseller in my Cherry Audio account?
  4. GX-80

    1. Can I map the GX-80 ribbon to a controller?
    2. Why doesn't the GX-80 Sustain Infinitely?
  5. CA2600

    1. Does the CA2600 synthesizer support MPE?
    2. I can't log into CA2600
    3. How to find your CA2600 log files
  6. DCO-106

    1. Does the DCO-106 Synthesizer have MPE support?
    2. I can't log into DCO-106
    3. How to find your DCO-106 log files
  7. Dreamsynth

    1. Does Dreamsynth support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. I can't log into Dreamsynth
    4. See all 4 articles »
  8. Eight Voice Synthesizer

    1. Does Eight Voice support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. How to find your Eight Voice log files
    4. See all 4 articles »
  9. Elka-X Synthesizer

    1. Does the Elka-X Synthesizer have MPE support?
    2. Can't log into Elka-X!
  10. Galactic Reverb

    1. How to find the log files for Galactic Reverb
    2. Can't log into Galactic Reverb
  11. Lowdown Bass

    1. Does Lowdown Bass Synthesizer support MPE?
    2. How to find the log files for Lowdown Bass
    3. Can't log into Lowdown Bass Synthesizer
  12. Mercury-4

    1. Does Mercury-4 support MPE?
    2. Tip: here's a quick way to zoom
    3. Can't log into Mercury-4
    4. See all 5 articles »
  13. Memorymode

    1. Does the Memorymode synthesizer support MPE?
    2. Tip: a quick way to zoom
    3. Can't log into Memorymode
    4. See all 4 articles »
  14. Miniverse

    1. How do I send audio through Miniverse to use its filters and VCA?
    2. Does Miniverse support MPE?
    3. Are there Miniverse modules for Voltage Modular?
    4. See all 6 articles »
  15. Miniverse Module Collection

    1. Do Miniverse Synthesizer owners get a discount on the Miniverse Module Collection?
  16. Polymode Synthesizer

    1. Does Polymode support MPE?
    2. Tip: easy zooming
    3. I can't log into Polymode
    4. See all 4 articles »
  17. PS-20 Synthesizer

    1. Does the PS-20 Synthesizer support MPE?
    2. Tip: an easy way to zoom
    3. How to find the PS-20 log files
    4. See all 4 articles »
  18. Quadra Synthesizer

    1. Does Quadra support MPE?
    2. Tip: here's a quick way to zoom
    3. How to find the log files for Quadra
    4. See all 4 articles »
  19. Stardust 201 Tape Echo

    1. How to find your Stardust 201 Tape Echo log files
  20. Rackmode Signal Processors

    1. Are there Rackmode Signal Processor modules for Voltage Modular?
    2. No audio from Rackmode Vocoder
  21. Surrealistic MG-1 Plus

    1. Does Surrealistic MG-1 Plus support MPE?
    2. How to find the log files
    3. Can't log into Surrealistic MG-1 Plus
    4. See all 4 articles »
  22. Voltage Modular Designer

    1. How do I publish presets for my module or bundle?
    2. How to Install Voltage Module Designer
    3. Can I bundle multiple modules together into a single package?
    4. See all 11 articles »
  23. Voltage Modular

    1. Can I use my MPE device with Voltage Modular?
    2. Modules Stuck Downloading
    3. Is There a PDF Version of the Voltage Modular User Guide?
    4. See all 15 articles »