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FAQ

Helpful answers to common questions.

  1. General

    1. Should I update to macOS Ventura? Which Cherry Audio products support Ventura?
    2. Why are certain notes on the synth not playing when I know my controller is working properly?
    3. CPU Performance with Cherry Audio Products
    4. See all 11 articles »
  2. CA2600

    1. Does the CA2600 synthesizer support MPE?
    2. I can't log into CA2600
    3. How to find your CA2600 log files
  3. DCO-106

    1. Does the DCO-106 Synthesizer have MPE support?
    2. I can't log into DCO-106
    3. How to find your DCO-106 log files
  4. Dreamsynth

    1. Does Dreamsynth support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. I can't log into Dreamsynth
    4. See all 4 articles »
  5. Eight Voice Synthesizer

    1. Does Eight Voice support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. How to find your Eight Voice log files
    4. See all 4 articles »
  6. Elka-X Synthesizer

    1. Does the Elka-X Synthesizer have MPE support?
    2. Can't log into Elka-X!
  7. Galactic Reverb

    1. How to find the log files for Galactic Reverb
    2. Can't log into Galactic Reverb
  8. Lowdown Bass

    1. Does Lowdown Bass Synthesizer support MPE?
    2. How to find the log files for Lowdown Bass
    3. Can't log into Lowdown Bass Synthesizer
  9. Mercury-4

    1. Does Mercury-4 support MPE?
    2. Tip: here's a quick way to zoom
    3. Can't log into Mercury-4
    4. See all 5 articles »
  10. Memorymode

    1. Does the Memorymode synthesizer support MPE?
    2. Tip: a quick way to zoom
    3. Can't log into Memorymode
    4. See all 4 articles »
  11. Miniverse

    1. How do I send audio through Miniverse to use its filters and VCA?
    2. Does Miniverse support MPE?
    3. Are there Miniverse modules for Voltage Modular?
    4. See all 6 articles »
  12. Miniverse Module Collection

    1. Do Miniverse Synthesizer owners get a discount on the Miniverse Module Collection?
  13. Polymode Synthesizer

    1. Does Polymode support MPE?
    2. Tip: easy zooming
    3. I can't log into Polymode
    4. See all 4 articles »
  14. PS-20 Synthesizer

    1. Does the PS-20 Synthesizer support MPE?
    2. Tip: an easy way to zoom
    3. How to find the PS-20 log files
    4. See all 4 articles »
  15. Quadra Synthesizer

    1. Does Quadra support MPE?
    2. Tip: here's a quick way to zoom
    3. How to find the log files for Quadra
    4. See all 4 articles »
  16. Stardust 201 Tape Echo

    1. How to find your Stardust 201 Tape Echo log files
  17. Rackmode Signal Processors

    1. Are there Rackmode Signal Processor modules for Voltage Modular?
    2. No audio from Rackmode Vocoder
  18. Surrealistic MG-1 Plus

    1. Does Surrealistic MG-1 Plus support MPE?
    2. How to find the log files
    3. Can't log into Surrealistic MG-1 Plus
    4. See all 4 articles »
  19. Voltage Modular Designer

    1. How do I publish presets for my module or bundle?
    2. How to Install Voltage Module Designer
    3. Can I bundle multiple modules together into a single package?
    4. See all 11 articles »
  20. Voltage Modular

    1. Can I use my MPE device with Voltage Modular?
    2. Modules Stuck Downloading
    3. Is There a PDF Version of the Voltage Modular User Guide?
    4. See all 16 articles »
  21. Cherry Audio Store

    1. Where can I download my Cherry Audio products?
    2. What is Cherry Audio's return policy?