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  1. Cherry Audio

FAQ

Helpful answers to common questions.

  1. General

    1. Should I update to macOS 14 Sonoma?
    2. Is macOS Ventura supported yet?
    3. Can I transfer my Cherry Audio licenses to another user?
      4. See all 23 articles »

  2. Cherry Audio Store

    1. Why I can't pay for the items in my cart?
    2. Does Cherry Audio offer educational discounts?
    3. Where can I download my Cherry Audio products?
      4. See all 4 articles »

  3. Activating Products

    1. Migrating an old Mac to a new Mac as smoothly as possible.
    2. Why does the installer fail on macOS Ventura?
    3. How do I install Cherry Audio preset packs?
      4. See all 5 articles »

  4. GX-80

    1. Can I map the GX-80 ribbon to a controller?
    2. Why doesn't the GX-80 Sustain Infinitely?

  5. CA2600

    1. Does the CA2600 synthesizer support MPE?
    2. I can't log into CA2600
    3. How to find your CA2600 log files

  6. DCO-106

    1. Does the DCO-106 Synthesizer have MPE support?
    2. I can't log into DCO-106
    3. How to find your DCO-106 log files

  7. Dreamsynth

    1. Does Dreamsynth support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. I can't log into Dreamsynth
      4. See all 4 articles »

  8. Eight Voice Synthesizer

    1. Does Eight Voice support MPE?
    2. Tip: hold down the Ctrl or Cmd key and click to instantly zoom in
    3. How to find your Eight Voice log files
      4. See all 4 articles »

  9. Elka-X Synthesizer

    1. Does the Elka-X Synthesizer have MPE support?
    2. Can't log into Elka-X!

  10. Galactic Reverb

    1. How to find the log files for Galactic Reverb
    2. Can't log into Galactic Reverb

  11. Lowdown Bass

    1. Does Lowdown Bass Synthesizer support MPE?
    2. How to find the log files for Lowdown Bass
    3. Can't log into Lowdown Bass Synthesizer

  12. Mercury-4

    1. Does Mercury-4 support MPE?
    2. Tip: here's a quick way to zoom
    3. Can't log into Mercury-4
      4. See all 5 articles »

  13. Memorymode

    1. Does the Memorymode synthesizer support MPE?
    2. Tip: a quick way to zoom
    3. Can't log into Memorymode
      4. See all 4 articles »

  14. Miniverse

    1. How do I send audio through Miniverse to use its filters and VCA?
    2. Does Miniverse support MPE?
    3. Are there Miniverse modules for Voltage Modular?
      4. See all 6 articles »

  15. Miniverse Module Collection

    1. Do Miniverse Synthesizer owners get a discount on the Miniverse Module Collection?

  16. Polymode Synthesizer

    1. Does Polymode support MPE?
    2. Tip: easy zooming
    3. I can't log into Polymode
      4. See all 4 articles »

  17. PS-20 Synthesizer

    1. Does the PS-20 Synthesizer support MPE?
    2. Tip: an easy way to zoom
    3. How to find the PS-20 log files
      4. See all 4 articles »

  18. Quadra Synthesizer

    1. Does Quadra support MPE?
    2. Tip: here's a quick way to zoom
    3. How to find the log files for Quadra
      4. See all 4 articles »

  19. Stardust 201 Tape Echo

    1. How to find your Stardust 201 Tape Echo log files

  20. Rackmode Signal Processors

    1. Are there Rackmode Signal Processor modules for Voltage Modular?
    2. No audio from Rackmode Vocoder

  21. Surrealistic MG-1 Plus

    1. Does Surrealistic MG-1 Plus support MPE?
    2. How to find the log files
    3. Can't log into Surrealistic MG-1 Plus
      4. See all 4 articles »

  22. Voltage Modular Designer

    1. How do I publish presets for my module or bundle?
    2. How to Install Voltage Module Designer
    3. Can I bundle multiple modules together into a single package?
      4. See all 11 articles »

  23. Voltage Modular

    1. macOS Sonoma 14.4.1 and Voltage Modular in Logic Pro
    2. Should I update to macOS Ventura 13.3?
    3. Can I use my MPE device with Voltage Modular?
      4. See all 17 articles »

  24. Octave Cat

  25. Sync

    1. How do I get Sync to install a product if it's getting stuck in the process?