How to find the log files for Lowdown Bass

To locate your log files, launch Lowdown and click the gear icon to access Settings. Select General settings, then click Show Log Folder. 

If you can't open Lowdown, the log files are located here for Windows:

%appdata%\CherryAudio\Lowdown\Logs

And here for Mac:

~/Library/Application Support/CherryAudio/Lowdown/Logs

Please zip up all your log files and attach the zip file when contacting support: https://cherryaudio.kayako.com/conversation/new