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Mercury-4

  • Does Mercury-4 support MPE?

    Yes, to use Mercury-4 with your MPE controller, go into the Interface settings and choose Enable MPE Mode option. Note: be sure to turn off MPE mode if you're not using it, because otherwise it will c...

  • Tip: here's a quick way to zoom

    Mercury-4 has the handy Focus  option in its tool bar, but you can also quickly zoom in on any part of Mercury-4's interface by holding down the Ctrl key or Cmd key and clicking on the area you want t...

  • Can't log into Mercury-4

    Try running the standalone version of Mercury-4. Sometimes a firewall can block the host software's access to the internet, and running the standalone version can bypass that. Of course, also make sur...

  • How to find your Mercury-4 log files

    To locate your log files, launch Mercury-4 and click on Settings followed by clicking General. Click Show Log Folder. Please zip up all your log files and attach it to your reply. If you can't open St...

  • How do I turn off Mercury-4's arpeggio mode?

    To turn off the arpeggiator, simply click one of the Assign Mode buttons, like Poly 1, for example.  Here's what the help documentation says: A unique aspect of the Jupiter-4 design is that the arpegg...