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Can't log into Mercury-4

Try running the standalone version of Mercury-4. Sometimes a firewall can block the host software's access to the internet, and running the standalone version can bypass that.

Of course, also make sure that no firewall is blocking Mercury-4 itself.

If these suggestions don't help, please submit a support request and give us some details about the problem, like which operating system you're using and what you've tried. 

Support requests can be submitted here:

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  1. Greg B

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