Once you have activated each product on a device, it should retain that activation. However, a few scenarios can create conflicts that cause this problem. This article will go over the first few thing...
Older Mac systems running 10.12.6 and earlier seem to be affected by an Apple update deployed in the second week of March 2022. This update appears to have broken specific plug-ins in certain DAWs and...
This article will review some factors that affect CPU performance with Cherry Audio instruments. If you are experiencing CPU performance issues, some of the details in this article may help you determ...
Certain notes are not playing on your Cherry Audio synth, but you know your controller is fine, and other plugins don't have this problem. It's almost certain that the affected key, or keys, have been...
You can activate our products on up to four computers at any given time. You can always remove activations from computers through the Devices section of your Cherry Audio account....
If you have received a preset collection for a Cherry Audio synth that wasn't purchased through the Cherry Audio store, it should be in a .zip file. You can drag and drop the zip file onto the GUI of ...
If you are being asked to provide log files or delete a directory on your Mac during troubleshooting, it's likely that you need to access the user Library folder. This is also written as ~/Library/ in...
To remove an installed Cherry Audio product from your Mac, please follow these steps. Delete any applicable plugin files from the System Library: /Library/Audio/Plugins/Components /Library/Audio/Plug...
If you are being asked to provide log files or delete a directory on your Windows computer during troubleshooting, it's likely that you need to access the AppData folder. It is written as %appdata% in...
We provide free, no-obligation 30-day trial demos for all Cherry Audio software*. The demo will play white noise periodically but is otherwise unlimited during the 30-day period. If you wish to demo a...